The Program Evaluation KnowledgeBase

Element 1: Plan the Evaluation

Purpose: Planning how to conduct a program evaluation is the essessential the first step. The preparatory thinking involves understanding the program being evaluated, organizing an evaluation team, and determining how to conduct the evaluation. Element 1 outlines the pre-planning tasks.

Activity 1: Understand Evaluation

Activity 2: Organize Evaluation Team

Activity 3: Establish Evaluation Focus

Element 2: Implement the Evaluation

Purpose: Conducting the evaluation involves designing data collection so the analysis and interpretation will answer the questions the evaluation sets out to resolve. When developing and implementing the evaluation design be flexible to collect and analyze data from many perspectives. The collected data should be attentive to the evaluation questions. Element 2 outlines the tasks associated with implementing the evaluation.

Activity 1: Data Collection

Activity 2: Understanding the Data

Activity 3: Report the Results

Element 3: Use the Results

Purpose: The evaluation's findings and recommendation have limited value unless they are shared with the stakeholders and utilized to improve the evaluated program. Using the results to improve the evaluated program and communicating with constituencies are activities that occur in parallel. Element 3 outlines the tasks associated with using the results.

Activity 1: Communicate with Constituencies

Activity 2: Use Results to Improve

Task 1: Implement Quality Assurance Process

Guideline: Dr. W. Edwards Deming, a noted thinker and proponent of quality, spoke of a system comprised of seven parts - aim, customers, suppliers, input, process, output, and quality measurement. In his view, if any one piece was missing then you simply had a collection of pieces and not a system. Embracing a systems approach to programmatic evaluation enables a school's staff to focus their improvement efforts on those tasks that bring value to their work.

A Systems Perspective on Accomplishing Improvement

Accomplishing improvement requires a systems view of the education process within a school and school district. The document offers a perspective on applying quality management systems to accomplishing school improvement initiatives. Additional resources are offered for principals to use with improvement efforts.

American Society for Quality

This link is to the offical website of The American Society for Quality (ASQ).